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Activity and Metadata

The full history of a booking, filtered by kind, plus the technical identifiers support will ask for.

Voyant Support

Notes

Free text at the top of the Activity tab. Click Add note for anything the next person should know, such as "Customer asked to be seated near the front".

Activity timeline

Everything that has happened to this booking, newest first.

The Activity tab showing a timeline with entries for a contract action, a booking conversion and a voucher being issued, with filter buttons above
The timeline, with filters for Activity, Document, Payment and Action.

Use the filters above the timeline to narrow it.

  • All shows everything.
  • Activity shows changes people made.
  • Document shows documents created or sent.
  • Payment shows money movements.
  • Action shows automatic things the system did, such as generating a contract on confirmation.

Each entry says what happened, who did it, and when. Entries by a person show their email. Entries by the system show which automation ran.

Metadata

The technical detail: booking ID, booking number, status, communication language, created and updated timestamps.

You will rarely need this. When you contact support about a booking, the Booking ID is the thing to quote.

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