Payments that understand a trip
A trip is not a cart. Money arrives in stages, months apart, in currencies that aren't yours, and it has to reconcile against a booking, an invoice and a supplier order.
Deposits and balances
Scheduled, tracked, and collected your way.
Multi-currency
Charge in theirs, settle in yours.
Refunds
Follow your cancellation policy, tied to the booking.
Supplier payouts
Split the money out against the itinerary or the product.
Reconciliation
Every payment already knows its booking.
Deposits and balances
Every balance, tracked to the day it's due
Take a deposit today and schedule the balance for four months out. How it gets collected is your call: charge a saved card automatically, or send a reminder with a payment link and let the customer pay it themselves.
- Payment schedules set per booking or per product
- Auto-charge a saved card, or send a reminder and a pay link
- What's due, what's late and what failed, visible before it costs you a trip
Reconciliation
Every payment already knows its booking
Most operators find out what a month looked like by exporting a processor report and matching it against a spreadsheet by hand. In Voyant the payment was never separate from the booking, so the invoice, the contract and the supplier order are already attached to it.
- Payments matched to booking, invoice, and customer on arrival
- Syncs to QuickBooks and Xero
- The agent flags what doesn't line up
Currencies and refunds
Charge in their currency. Refund on your terms.
Show the price in the customer's currency and settle in yours. When a trip changes, refund from the booking screen and let it follow your own cancellation policy, so the invoice and the credit note stay right.
- Multi-currency charging and settlement
- Refunds issued from the booking, not the processor dashboard
- Cancellation terms applied automatically, credit notes generated
Your choice
You can keep your processor. Here's the trade.
Connect the processor you already use and carry on taking cards in the same checkout. What you give up is everything wrapped around the card. Scheduled balances, refunds from the booking screen, supplier payouts and multi-currency all run on Voyant Pay, and reconciliation goes from automatic to partly manual.
- Your own processor: card payments in the Voyant checkout, most payments matched for you
- Voyant Pay: scheduled balances, in-app refunds, supplier payouts, multi-currency
- Move between them whenever you like, no contract
FAQs
Yes, and we would rather you knew than found out. With Voyant Payments our margin sits inside the single card rate you're quoted, which varies by country and falls as your volume grows. If you bring your own processor, you pay them directly and ours shows as a separate transaction fee. Every rate is on the pricing page.
No. We are paid on the transaction, not on the trip. That's the difference between us and a marketplace, where a 15 to 25 percent cut of the trip value comes out of every booking and the customer belongs to them afterwards.
Yes, and you'll still take cards in the Voyant checkout. Scheduled balances, refunds from the booking screen, supplier payouts and multi-currency need Voyant Payments though, and reconciliation is partly manual rather than automatic. A Voyant transaction fee applies either way, and it's on the pricing page.
Set a schedule per booking or per product. Voyant takes the deposit at checkout and then collects the balance the way you prefer: automatically from a saved card, or with a reminder and a payment link the customer pays themselves. Either way you can see what's due, what's late and what failed.
From the booking screen, not the processor dashboard. The refund follows your cancellation policy and the invoice and credit note update with it.