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Open, closed, sold out and cancelled

A date has one of four statuses. Only Open can be booked. Here is when to use each of the others.

Voyant Support

Every date carries one of four statuses. You can see them all in the Status filter at the top of the list.

The Status filter open on the Availability screen showing All statuses, Open, Closed, Sold Out and Cancelled
The four statuses. Filter by one to see only those dates.

Open

The date is on sale. Customers can book it while places remain.

Closed

You have stopped selling it, but nothing is wrong with it. Existing bookings stand.

Use it for a date you are holding for a private group, or one you do not want sold online yet.

Sold Out

There are no places left.

This usually sets itself when the last place goes. Set it by hand when you have filled a date somewhere else, such as over the phone.

Cancelled

The departure is not running.

Use it when you call the day off, for weather or too few bookings. Anyone already booked needs contacting, so check Bookings before you cancel.

Change one date

  1. Find the row.
  2. Click Edit.
  3. Change Status.
  4. Click Save Slot.

To change several at once, see Change many dates at once.

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