Help center

Set up a stay

A worked example: accommodation sold by room and by night. Stays work differently from tours, so read this before you start.

Voyant Support

A stay is accommodation you sell yourself, priced by room and by night rather than by seat.

1. Create it

  1. Go to Products and click New product.
  2. Name: "Lake Bled Boutique Stay".
  3. Booking Mode: Stay. This is the setting that makes it accommodation.
  4. Capacity Mode: Limited, because you have a fixed number of rooms.
  5. Sell Amount: your typical total, or leave it and price the rooms instead.
  6. Click Create product.

2. The product page looks different

Because the booking mode is Stay, the pricing area is not the usual Who pays what table. It is Rooms & prices, with an Add room button.

The Rooms and prices table on a stay product listing a Double room sleeping 2 and a Family room sleeping 4
Stay products sell rooms. Each row shows how many the room sleeps and how many are available per departure.

That is the right way round for accommodation. You sell a double room for three nights, not three seats.

3. Add your rooms

  1. Click Add room for each room type, such as Double, Twin and Family.
  2. Give it a Name and a Code, for example "Family room" and family-room.
  3. Set Rooms available per departure to how many of that room you have.
  4. Set Min guests per room and Max guests per room, so the table can show "Sleeps 4".
  5. Click Add traveler type to set what an adult and a child pay.

4. Set the family

The five standard families are Tour, Activity, Attraction, Event and Transportation. None of them is accommodation, so a new stay will show a Needs review warning saying no family is assigned.

Ask whoever administers your Voyant account to add a family for accommodation. Families are configurable, so this is a one-off change that then applies to every stay you create.

A draft stay product with a Needs review warning saying no product family is assigned and duration is not set
A new stay raises both warnings at once. Neither stops you working, but both must clear before it can sell.

Did this answer your question?

Related articles