Departures and recurring schedules

A product with no dates cannot be sold. Dates come in two forms.

A departure is one dated instance

A departure is your tour on Sunday 16 August at 10:00. It has its own start, end, duration, status and capacity.

Reading the table:

• Start and End show the date and time, with the timezone.
• Itinerary shows which day plan it runs, usually Default.
• Duration is how long it lasts.
• Status is Open when it can be sold.
• Capacity shows places left against the total, so "13 / 16" means three are sold.

A recurring schedule generates departures

You would not add three departures a week by hand for a year. Instead you write the pattern once.

A schedule reads like a sentence: "Every week on Mon, Wed, Fri, max 16 pax, Europe/Bucharest, cutoff 240m".

1. Open the product and scroll to Recurring Schedules.
2. Create a rule with the days it runs and the start time.
3. Set the maximum number of people.
4. Set the timezone. Use the local time where the tour happens.
5. Set a cut-off in minutes, so bookings close before departure.
6. Save. Voyant generates the individual departures.

Stopping a single date

To close one date without touching the schedule, use the menu at the end of that departure row. Useful for a public holiday or a day the boat is being serviced.

Products with no departures

Open-dated vouchers do not have departures at all, because the customer never picks a date. That is expected. See Set up an open-dated ticket.